Frequently asked questions (FAQs)

How long does it take to produce my order?

Miapodo strives to provide our customers with great service in a timely manner. Due to the nature of your personalized item, an order may take up to 2 weeks from the date the order is placed to handcraft and send your item. Please allow 14 business days for delivery after the order ships.

Shipping and Handling Costs

In addition to delivering the product to our customers, these costs include the handling of the products between the artisans that adorn your customization and our distribution center. As a result, there is a shipping and handling fee for each item. We can consider shipping discounts for bulk orders; however, the request must be done prior to submitting the order. Keep in mind all sales are final, and once your order has been confirmed and placed, we cannot make any changes or cancellations since they are sent into a production process. *Orders can take 2 weeks to produce before being shipped. Reserves the right to ship orders combined or individually.

Shipping Services and Carriers

Regular and First-Class shipping is shipped through USPS. Expedited and bulk order requests are shipped through UPS. Please note, expedited shipping does not include expedited production, as the product must go through standard manufacturing. An email confirmation with your tracking number will be emailed once your item has shipped.